Atlanta residents deserve higher quality and more responsive delivery of city services. Too often, getting a pothole fixed or a permit approved is frustratingly inefficient. If we are going to be a livable city, our city must provide responsive, top-quality services both in its customer service and in its delivery. We cannot accept a culture of mediocrity.
Amir's Solutions
Amir Farokhi believes Atlanta:
- Should institute a 311 call center for non-emergency resident inquiries and requests.
- Allow online and mobile phone submission of service requests.
- Must streamline its permitting process.
- Create an online tracking system for service requests so that residents can follow their request through the relevant system.
- Commit itself to prompt, friendly customer service in every city department.
- Ensure that each department is operating efficiently and with best-in-class leadership.
Doug Alexander, Former Atlanta City CouncilmemberI know that Amir knows how to listen to people and get to the heart of their concerns, and that he also understands the challenges that face our city in these turbulent times. I am confident that he will approach all of these opportunities with humanity and intelligence and a sincere concern for all of Atlanta’s citizens. We need Amir Farokhi to help get Atlanta back on track in 2009.